There are 3 key Elements that drive success for a business, and they make up your Sustainable Competitive Advantage (SCA). 1.Distinctive Competence 2.Competitive advantage 3. Sustainability You must also celebrate and communicate your strengths. It is critical that the “uniqueness” of your business is clearly understood by customers so...
This Online webinar will share how a business should apply the Customer Satisfaction Formula to increase customer loyalty and positive word of mouth promotion. One of the most powerful things a small business owner can do is take time to understand the customers’ expectations. That is...
Financial Fundamentals is a fast-moving information-packed session designed to give you a basic understanding of the fundamental accounting concepts, processes, and tools which produce your business' financial reports. Delivered in easy-to-understand language you will learn how to read, interpret, and use your Balance Sheet and Profit...
This webinar will help you understand how to adopt a best practice marketing approach for your business. Understand who your target market customer is and identify how your core products or services will meet their needs. Marketing is a social and managerial process by which...
Social media trends are constantly changing, the behaviours and topics that are popular on social media right now will be discussed in detail. Social media trends are constantly changing, the behaviours and topics that are popular on social media right now will be discussed in...
The National Disability Insurance Scheme (NDIS) is an opportunity for businesses to provide products and services. Learn how to price your products or services for the NDIS and gain an understanding of how the NDIS Provider Finder tool and myplace provider portal will assist your business....
Starting a business is an exciting milestone. This workshop helps emerging entrepreneurs to be aware, upfront, of what a transition to self-employment and owning a business involves. Learn how to bring focus to the business concept for strategic advantage. Understand how to identify a clear...
The 7 Steps of Selling will give you a proven, crystal clear, process to follow that will maximise leads and conversions such as preparation is required prior to approaching a client and follow-up is essential....
This webinar will share with you the best methods for setting a price and inspire you to promote how your products and services represent value to the customer (price is merely one component of customer value). When was the last time you reviewed the prices for...
Your Marketing Plan is ideally a key part of your overall Business Plan. Sometimes, out of necessity, it is a standalone document. The critical importance of an effective Marketing Plan is that it brings focus to your marketing efforts to attract customers in a cost-effective...