How to achieve greater customer satisfaction
OnlineLearn how tactics and staff training can be implemented to ensure that customer expectations will …
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Social Media – content from content
OnlineWe will explore a range of free and paid applications and demonstrate how you can …
How to start a business
OnlineStarting a business is an exciting milestone. This webinar helps emerging entrepreneurs to be aware …
Marketing plan in 1 day
OnlineRevenue should represent a worthwhile Return On Investment (ROI) relative to your marketing expenditure. Many …
How to create a customer – centric culture
OnlineLearn “The 6 Ways to Build a Customer-Centric Culture”. Understand how customers perceive service quality …
Refreshing your social media
OnlineSmall business owners are time-poor, and it can be easy to forget about your social …
Legal basics for startups
OnlineThis webinar will explore the main legal issues which need to be contemplated by all …
How to embrace Innovation
OnlineInnovation can be as simple as improving your processes or bundling products and services for …
Marketing fundamentals for small business
OnlineThe ultimate outcome is to get your product or service to market. At the heart …
Complaint handling
OnlineFrom time to time service failures occur, its how your staff and business deals with …
Refreshing your website
OnlineIf you are extremely time poor a practical life-hack is to outsource updates or at …
Becoming NDIS ready
OnlineThe National Disability Insurance Scheme (NDIS) is an opportunity for businesses to provide products and …