How to Be Resilient in Business

by Business Advisor Darryl Tonks

In the world of business, being resilient is crucial for long-term success. It’s not just about surviving tough times, but about thriving despite challenges. By understanding and using key strategies, you can make your business strong enough to handle anything that comes its way.

Think of a business as something that solves a problem for people. Whether it’s something basic like hunger or something more complex like traveling overseas, successful businesses provide solutions. To do this well, you need to understand your customers. Get into their heads, feel their struggles, and figure out what they need. This empathy helps you connect with them and build trust over time.

Standing out from competitors is important. It’s not enough to just offer a product or service; you need to explain why people should choose you. Maybe it’s because you offer better quality, features, or customer service.  Maybe it is your location, the convenience of a drive-thru, or that you offer pick-up and drop-off services.  Whatever it is, make it clear why you’re special.

Making things run smoothly behind the scenes is key. Having organised systems, even simple ones like checklists ensures that everything gets done right every time. This keeps customers happy and saves you time and money.

Running a business involves lots of different tasks. Figure out which ones you can delegate or outsource so you can focus on what you do best. Whether it’s paperwork, marketing, or finances, having a good team or partners helps you manage everything effectively.

Understanding your finances is vital. You need to know how much it costs to run your business and how much money you need to make to stay afloat. Tracking your expenses and income lets you make smart decisions to help your business grow.

Setting goals gives your business direction. Make them specific, measurable, and time-bound so you can track your progress. Celebrate your successes along the way and keep adapting your goals to stay ahead of the game.

In the end, being resilient in business isn’t just a skill; it’s a mindset. By solving problems, putting customers first, standing out, staying organised, managing finances well, and setting goals, you can make your business strong enough to face any challenge and keep growing.

Contact Darryl for additional insights or business support.

E: darryl.tonks@enterpriseplus.org.au     T: 0424 280 521