Events

Becoming NDIS ready

The National Disability Insurance Scheme (NDIS) is an opportunity for businesses to provide products and services. This webinar will assist you to explore your business becoming an NDIS provider. Learn about the NDIS Pricing Arrangements and Price Limits and gain an understanding of NDIS provider...

Digital Masterclass: The Essential Small Business Workshop

This brilliant workshop will have you kicking new goals in 2023. Whether you are a retailer, a tourism, service or professional business, you will gain the skills and confidence to manage your established business or new start-up in the digital world. Some of the important...

Selling a service vs selling a product

Learn about the 4 Characteristics of a Service. You have probably heard of the 4Ps in relation to marketing and selling a product, however, not many people have heard of the extra 3Ps required for a service which then becomes the 7Ps Extended Marketing Mix....

Customer feedback and surveys

When was the last time you proactively sought customer feedback or conducted a customer survey? Did you act on the feedback? Some of the best ideas about how to improve a business can come from customers and front-line staff. Gathering, analysing, and acting on customer...

Cybersecurity for small business

We will learn about the importance of backing up data, keeping data safe, securing devices and networks and look at practical ways to manage passwords, networks and equipment. We will also examine the importance of staff training and your responsibilities to your customers online. Learning...

Protecting your IP

Property (IP) rights can be one of the most valuable assets to a business. However, as an intangible asset it is often overlooked by businesses. This webinar will provide business owners with an overview of IP rights - copyright, trademarks, patents, designs, and plant breeders...