Learn how tactics and staff training can be implemented to ensure that customer expectations will be met or exceeded. Learn about The 6 Benefits of Customer Satisfaction. Understand the importance of The Moment of Truth. This webinar will share how a business should apply The...
We will explore a range of free and paid applications and demonstrate how you can turn one piece of marketing into multiple assets that will boost your reach and save you loads of time. Learning Objectives: 1. Understand the difference between macro and micro content....
Starting a business is an exciting milestone. This webinar helps emerging entrepreneurs to be aware upfront of what a transition to self-employment and owning a business involves. Learn how to bring focus to the business concept for strategic advantage. Understand how to identify a clear...
Revenue should represent a worthwhile Return On Investment (ROI) relative to your marketing expenditure. Many small business owners find it daunting to create a Marketing Plan from scratch. The great news is, this webinar is designed to help make it easy. Learning Objectives: 1. Understand...
Learn “The 6 Ways to Build a Customer-Centric Culture”. Understand how customers perceive service quality and how to supplement or augment your core service product to offer a point of difference. This webinar will impart how to implement customer retention strategies and how to motivate...
Small business owners are time-poor, and it can be easy to forget about your social media strategy. This webinar will share practical tips on how to create and implement a simple social media strategy and ensure your business can maintain a fresh digital presence. Stay...