Small business owners are time-poor, and it can be easy to forget about your social media strategy. This webinar will share practical tips on how to create and implement a simple social media strategy and ensure your business can maintain a fresh digital presence. Stay...
This webinar will explore the main legal issues which need to be contemplated by all startup businesses regardless of industry including: * Corporate compliance * Suitable structure * Contracts and Agreements among founders, shareholders, etc. * Insurance * Intellectual Property * Employment issues. Learning Objectives...
Innovation can be as simple as improving your processes or bundling products and services for customer convenience. It doesn’t require you to invent something new. This workshop will stimulate you to explore how you can re-think and re-fresh your business Learning Objectives 1. Understand an...
The ultimate outcome is to get your product or service to market. At the heart of that challenging and exciting process is marketing. Good marketing has the ability to facilitate an exchange at the all-important intersection of supply and demand. Develop a compelling short marketing...
From time to time service failures occur, its how your staff and business deals with customer complaints that makes all the difference. Learn how to embrace a complaints as an opportunity culture. A concept the Service Recovery Paradox identifies that if a complaint is handled...
If you are extremely time poor a practical life-hack is to outsource updates or at least delete out of date content. Customers don’t want to see that your most recent post is 12 months old. They want useful information on your products and services. Updated...