One of the most cost-effective outcomes for a business is to retain good staff and not be constantly recruiting new staff. In order to retain staff you must understand what motivates staff to stay in a job. This webinar will share what factors truly motivate employees to stay, and how you can improve employee retention. There is currently an unprecedented level of staff and skills shortages.

Many small business owners have vacant positions they can’t fill.

Learning Objectives:
1. Understand the role of the business owner to motivate staff
2. Learn about the different motivating factors that drive staff retention
3. Identify which motivating factors are most relevant to your business and industry sector.

Learning Outcomes:
1. Increase staff retention by implementing positive motivating factors relevant to your business
2. Increase staff satisfaction by implementing policies to ensure affability and fairness to all staff
3. Reduce staff turnover by conducting ongoing monitoring of staff satisfaction by understanding what tools are available to measure satisfaction

About the Presenter: Narelle Blackadder
Her list of credentials is extensive in recruitment, generalist human resources and mentoring.
From Blue Collar to the Boardroom, Narelle is well respected in all areas. Starting the Blackadder Recruitment Company Pty Ltd in 1999, she developed a blue-chip client list in a short period, her reputation was second to none. “Look after your existing clients, they will advocate for you” was the foundation that grew a business to a $10m turnover in 7 years.

Her vast experience in ‘change management’ has earnt her the reputation of ‘turning the tide’ in a rapid time frame, far exceeding management projections and expectations. Her mantra is ‘work hard, lead by example and never expect staff to undertake a task you wouldn’t. Most recently, Narelle has been appointed Program Manager for the Business Connect Program, an NSW fully funded program to support small businesses in NSW.
Still the Managing partner of Blackadder Partners, which includes mentoring individuals and businesses, and private recruitment services. Throughout her career, Narelle has demonstrated a passion for excellence and supporting people to achieve their goals.

About the Host: Darryl Tonks
Darryl is a small business owner and certified results coach with proven ability to lead business transformations that increase profitability, streamline operations and create sustainable structures that free business owners up to focus on the aspects of the business they love and time with their family. Has extensive experience in service-based business operations and commercial aviation.

Darryl has the ability to work with people to understand their business and personal goals and to develop sustainable business structures to provide the financial and lifestyle rewards they are looking for. With excellent communication and relationship-building skills, Darryl is approachable, diplomatic and humble in his approach to serving others to gain clarity of their business vision and set and achieve their goals. Darryl has proven success in managing individuals and teams to deliver outstanding results. Is proactive and have the skill and experience to confidently work autonomously or within a team.

This Business Connect event is funded by the NSW Government.